Privacy Policy
This Privacy Policy describes how Hawk Wraps ("we," "us," or "our") collects, uses, and discloses information when you visit hawkwraps.com (the "Site") or interact with our quote forms, phone line, or in-person consultations.
1. Information We Collect
Information you give us
When you submit a quote request, schedule a consultation, or contact us, we collect:
- Name, business name, role/title
- Email address and phone number
- Vehicle information (make/model/year, fleet size, vehicle type)
- Project details (coverage interest, brand requirements, deadlines, location)
- Uploaded files (logos, brand guides, vehicle photos) when applicable
- Any information you include in free-text fields
Information collected automatically
When you visit the Site, we may collect:
- Standard server log information (IP address, browser type, referring URL, pages viewed)
- Essential cookies or similar technologies used for site security and functionality
- Approximate location derived from IP address
We do not currently use third-party advertising pixels or analytics cookies. Standard server and hosting logs may still record technical request information for security, reliability, and troubleshooting. If analytics or advertising tools are introduced, this policy will be updated before those tools are enabled.
2. How We Use Information
We use the information you provide to:
- Respond to your quote request with pricing, materials breakdown, and turnaround estimates
- Schedule consultations, facility tours, and vehicle drop-offs
- Communicate about your project, design proofs, and installation
- Improve our services and the Site
- Comply with legal obligations, including USDOT, FMCSA, and state contractor licensing record-keeping
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the business: form-processing vendors (Formspree or similar), email service providers, accounting and CRM software
- Brand partners when required by your wrap project — e.g., Amazon DSP, franchise marketing portals (Keller Williams, Coldwell Banker, RE/MAX), or vehicle-conversion manufacturers — only as required to complete your project
- Legal authorities when required by subpoena, court order, or law
- Successor entities in the event of a merger, acquisition, or sale of assets
4. Cookies
The Site may use cookies or similar storage that is necessary for security, form processing, and essential functionality. We do not currently set non-essential analytics or advertising cookies. Third-party form-processing or hosting providers may use limited security technologies subject to their own policies. You can control cookies through your browser settings, although blocking essential storage may impair some Site features.
5. Data Retention
We retain quote and project information for as long as needed to complete your project plus a reasonable archival period (typically 7 years) to support warranty claims, accounting requirements, and reorder requests. You may request earlier deletion subject to legal retention obligations.
6. Your Rights
Depending on your state of residence, you may have the right to:
- Request a copy of personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to retention requirements)
- Opt out of marketing communications by replying STOP to texts, unsubscribing from emails, or contacting us directly
To exercise these rights, email [email protected] or call (929) 800-2090.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, however, and we cannot guarantee absolute security of information transmitted over the Internet.
8. Children's Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect on the "Last updated" date posted at the top. Material changes will be communicated where appropriate.
10. Contact
Questions about this Privacy Policy? Contact us:
Hawk Wraps
Linden, NJ 07036
Phone: (929) 800-2090
Email: [email protected]